“Negotiation involves parties, who each have something
that the other wants, reaching an agreement to exchange through
a process of bargaining.” TrainSmart's Effective Negotiation
Skills Training course applies fundamental communication skills and builds on the process of knowing what you want and identifying
strategies and techniques so you will achieve that result. Negotiation
Skills Training includes devising a negotiation strategy using
a negotiation planning tool, managing negotiation with difficult
people, making appropriate concessions, what to do when a negotiation
breaks down and five steps to follow for consistency.
Course Overview
TrainSmart's effective negotiation skills training course uses
experiential exercises customized to the negotiation situations
commonly experienced in an organization. The participants learn,
then practice using principled negotiation while assessing their
negotiation approach.
Target Audience
The Problem
Our Solution
Course Outline
Customization
Target Audience
Anyone involved in direct or indirect negotiations
The Problem
Employees need to negotiate on a regular basis and lack the skills to do so effectively
Negotiations are often not designed to create a win-win that will result in stronger relationships
Our Solution
To Learn to...
Understand the current comfort level when negotiating
Approach a negotiation and what they expect to accomplish
Define the principled negotiation strategy developed at the Harvard Negotiation Project
Identify the six specific negotiation steps and how each builds on ones natural communication skills
Utilize techniques for managing difficult people and stay focused on your goal in the negotiation
Use the steps and techniques in day-to-day situations
Course Outline
Devising A Negotiation Strategy
Managing Negotiation With Difficult People
Making Appropriate Concessions
What To Do When A Negotiation Breaks Down
Six Steps To Consistent Performance
Need a custom training solution to meet your unique needs or internal process? Contact us 800-807-8030 to arrange a tailored class to meet your needs.
