Effective Negotiation Skills Training

“Negotiation involves parties, who each have something that the other wants, reaching an agreement to exchange through a process of bargaining.” TrainSmart's Effective Negotiation Skills Training course applies fundamental communication skills and builds on the process of knowing what you want and identifying strategies and techniques so you will achieve that result. Negotiation Skills Training includes devising a negotiation strategy using a negotiation planning tool, managing negotiation with difficult people, making appropriate concessions, what to do when a negotiation breaks down and five steps to follow for consistency.

TrainSmart's effective negotiation skills training course uses experiential exercises customized to the negotiation situations commonly experienced in an organization. The participants learn, then practice using principled negotiation while assessing their negotiation approach.

The Problem

• Do your employees drive a wedge between the organization and the customer?
• Are your employees needing improvement on understanding the give and take of negotiations?
• Do employees have negotiations that often result in a negative attitude toward the organization?

Our Solution To Learn...

• The current comfort level when negotiating
• How to approach a negotiation and what they expect to accomplish
• The principled negotiation strategy developed at the Harvard Negotiation Project
• Six specific negotiation steps and how each builds on ones natural communication skills
• Techniques for managing difficult people and stay focused on your goal in the negotiation
• How to use the steps and techniques in day-today situations