Conflict Resolution in the Workplace
TrainSmart's Conflict Resolution Training teaches participants
to identify the early warning signs of conflict and how to work
more effectively with their own as well as others’ emotions.
In your department, within your company, are you currently working
with people who:
- Make enemies out of friends
- Often need leadership role to step in to resolve conflict
- Are a poor listeners
- Attacks co-workers on a personal level
- Needs to attend a CONFLICT RESOLUTION TRAINING
program
The Problem
- Are your employees able to resolve conflict situations?
- Are grudges and grievances, due to conflict, hurting the quantitative
and qualitative aspects of your business?
Our Solution To Learn...
- That conflict is healthy and productive when handled properly
- The way to handle unexpected conflicts
- How to give and take when resolving a conflict
Course Outline
Overview of Conflict Resolution:
Spot The Differences Between Healthy Competition And
Destructive Conflicts:
Apply Five Surefire Conflict-Resolution Approaches:
Get Beyond Immediate Tensions And Disagreements To The
Root Cause Of Any Interpersonal Conflict:
Eliminate Or Minimize Disputes:
Adapt Their Conflict-Resolution Approach To The Personalities
And Problems At Hand:
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