Corporate Training Department & Program Audits

TrainSmart works closely with your organization to gain a complete understanding of how your people, processes and technology fit together to achieve business goals and strategies. Your desired performance will be calculated against your actual performance to help define the performance gap(s). By identifying where gaps exist in any of those areas, we can begin to determine appropriate solutions for performance improvement. Since every organization is unique, the training audit is customized to meet the specific requirements of each situation. The training audit can be done at the organizational level or a team/department level. The focus can be solely on effectiveness of current training programs or begin with a complete understanding of where there are needs in the organization.

The training audit involves collecting information using various methods and tools that will work best at each client site. Before getting started, the development team will identify:

1. High level business objectives
2. The purpose of the training audit
3. How the data will be collected
4. Timeframes for the audit
5. Resources required from TrainSmart and the client
6. Define the target population for the training

Some of the information and collection methods that may be required include:

Data:

• Organizational Charts
• Process Maps
• Current Training Programs
• Documentation
• Analytics
• Employee Development/Performance Plans
• Job Descriptions
• Employee Handbooks
• Work Samples
• Other corporate or departmental specific information

Employee Needs and Expectations:

• Culture Assessments
• Interviews
• Online Surveys
• Observation
• Focus Groups
• Team/Department Meetings

Management Needs and Expectations:

• Interviews
• Online Surveys
• Observation
• Focus Groups
• Team/Department Meetings