All stakeholders concerned with the success of learning initiatives
- The responsibility for ensuring successful learning initiatives is viewed as being the sole province and responsibility of the training department
- Lack of practical/realistic metrics to monitor the implementation and success of training initiatives
- The is limited value of narrow, isolated evaluation metrics
To Learn to...
- Apply a holistic approach to evaluate the business impact of learning and training initiatives
- Outline training initiative/program
- Identify and align stakeholders
- Identify stakeholder expectations
- Convert stakeholder expectations into meaningful metrics
- Develop a training initiative implementation plan
- Conduct post-training follow-up and evaluation
- Determine ROE
