OnSite Train-The-Trainer Program

Target Audience

Employees that are new to training, a subject matter expert that needs to train others or a trainer who is looking for new, more effective approaches to learning and you want to become a Certified Trainer.

The Problem

• Do you have new accountabilities that include training and facilitating?
• Are you currently a trainer that wants to sharpen your skills and techniques?
• Are you a subject matter expert and need to learn how to transfer knowledge to others, but are not sure how to communicate that knowledge?
• Are you NOW responsible for conducting virtual training and don’t know where to begin?

Our Solution

To Learn to...

• Identify the essential skills to teaching adult learners
• Design and develop training that “sticks”
• Create a learning environment that is conducive to learning and fun
• Increase your confidence and credibility with skills and technique
• Plan, develop and create training for virtual delivery

Course Outline

• Training Essentials: understanding the adult learner, design and documentation techniques, creating the training session, using visuals

• Presenter Skills:  essential presenter skills (eye, voice, body), the art of asking questions, handling difficult situations

• Virtual Training: identify types of virtual training; plan ahead for virtual training, practice how to conduct virtual training and understand etiquette when delivering training virtually

• Classroom Management:  room setups, using electronic and audio visual equipment, activity and game setup, managing your environment

• Useful Job Aids and Templates: template formats, quick guides

• Practice and Feedback

We Offer Customized Train-the-Trainer Options

If you are looking to run a customized "train the trainer," workshop (2-Day Or 3-day Workshop), TrainSmart can deliver them in the following locations:

• TrainSmart's Offices In Chicago, Los Angeles & Philadelphia
• On-site at your company's location
• Off-site locations (hotel conference rooms or learning centers)

If you are interested in a customized train the trainer program at your corporation please email us at inquiries@atstrain.com

What Types Of Train The Trainer Programs Has TrainSmart Run?

Pharmaceutical Train the Trainer Programs

• Compliance
• Sales Training – New Processes and Procedures and Hardware
• Expense Reporting Software and Tools Pfizer
• Process Improvement tools
• Siebel training
• SAP Authoring Software
• SAP, various modules
• Microsoft Office 2007, Sharepoint, and other related systems

Non-For-Profit Train The Trainer Programs

• On-boarding for Customer Relationship Managers
• Siebel training
• Effective Communications
• Proprietary Systems
• Structured On The Job Training/Mentoring
• MS Office 2007 Upgrade

Manufacturing Train The Trainer Programs

• People Soft initial implementation and with subsequent upgrade sessions
• SAP
• MS Office

Service's Industry T3 Programs

• Proprietary Staffing Business Software

Past Train-The-Trainer Projects By Industry:

Pharmaceutical

• Delivered TTT to subject matter experts
• Developed a TTT for a proprietary software
• Developed and delivered train-the-trainer for Documentum Workspace & Webclient
• Delivered a TTT for a project specific rollout
• Delivered A train-the-trainer for the human resource department
• Delivered a tailored two-day train-the-trainer to technical SME's (engineers and researchers)

Technology

• Revised a one week train-the-trainer program required for all individuals (internal ans external) teaching employees.

Financial

• Created train-the-trainer materials and delivered training to District Managers, Field Trainers, Field Managers, & Sales Representatives
• Developed and delivered TTT for New Manager Orientation

Manufacturing

• Delivered, coached, and monitored train-the-trainer for New Hire Training

Customers Who Have Participated In Our Train-The-Trainer

Underwriters Laboritories Bermuda Government Stemcell Technologies Ritedose Thermo Fisher Scientific Cole Parmer Leo Burnett Pfizer Hollister, Inc. DuPage Forest Preserve District DuPage Credit Union

Adventist Hinsdale Hospital Algonquin Power Systems Railroad Retirement Baxter Healthcare Aquitas Solutions AOL Eisenmann Corporation Safer Foundation Cody Laboratories Commscope, Inc. Dallas Housing Authority

 

Frequently Asked Questions About Our TTT Program:

Tell us about your Train the Trainer course content and what makes it effective?

TrainSmart's Internationally Certified Train the Trainer workshop was certified in 2009 by the International Board of Certified Trainers. It will be re-certified this July, 2012. What makes the content effective is that it is highly interactive and the activities relate to the participant's own content. As pre-work each participant is sent a list of requirements that he/she will be working on throughout the TTT workshop. The final training project is to facilitate a portion of their content, which is recorded and their is facilitated feedback from both the facilitator and the other participants. From the first 10 minutes of the workshop there is interactivity and practice.

Is your Train the Trainer content standard or do you customize it per a trainers' needs? If you customize it, what is your assessment methodology? If you don't customize it, what is your rationale?

There are core topics that are standard and required for the certification; however, we do tailor/customize each Train the Trainer workshop to enhance the competencies that are most relevant to the participants. For example, if the participants primarily design and facilitate one-on-one and via webinar, more emphasis is placed on the best way to design, deliver and assess for that style of training delivery. The final assessment are the results of the required activities and the final training project.

Please elaborate on the main focus of the content of your Train the Trainer program

The focus of the Train the Trainer program is to prepare the participant to understand how adults learn best, understand how to assess the learning need, how to write solid objectives that tie to the program design and development. There is a large part of the workshop that focuses on the delivering and evaluating of the training. Topics include communications skills, presentation skills, various best practices training techniques, preparing for the delivery of training, listening, questioning, handling difficult situations, virtual training, one-on-one, classroom management and finally evaluation.

Tell us about your most significant sucess stories regarding your Train the Trainer program?

There are several success stories:

1) NTN Bearing Manufacturing reported 45% less incidents and a reduction of 30% in turnover since the delivery of their custom Train-the-Trainer workshop. The subject matter experts did not know how to structure, train and evaluate the learner. The TTT provided practice, the development of checklists and consistent processes to train and evaluate the learner, which reduced incidents on the line. Further, the better informed and trained employee was more successful therefore was not released or did not leave due to frustration, thus reducing the turnover rate. This measurement has been over the last year.

2) Ritedose Pharmaceuticals had no formalized way to train their clinical and regulatory personnel. Their SOPs were not up to par. We provided a TTT that included best practices, using their content, on creating a training SOP, checklists, creation of solid assessments and how to implement. This was 18 months ago, as of May, 2012, the report is that they have formalized the process and their latest FDA training audit was without negative marks.

3) The Bermuda Government required their SMEs to be trained on how to train and evaluate for various levels within the Bermuda Government, as they were launching a Government wide set of operational changes which included all new technologies and change management. TrainSmart conducted a very tailored TTT which included the key topics that the group was required to transfer knowledge. We assisted in the design of the training program, and prepared the participants to train the various arms of the Government through ILT, one-on-one training. The implementation has taken place and the Head of Bermuda Government Administration is thrilled with the decision to choose TrainSmart and for the impact the learning had to the success of the training and change management component of the initiative.

4) Underwriters Laboratories in 2009, had a initiative to train their "Knowledge Workers" on how to design, develop and train on their particular areas of expertise. There were multiple reasons for this (1) capture the intellectual capital of their work force so that it was not lost due to retirement, death, resignation for another company; reduce the amount of revenue paid to third party vendors providing these services, while empowering their knowledge workers to grow professionally. To date, approximately 1,000 UL SMEs have been certified in the TTT. Approximately, 40% of the SMEs are producing most of their own training materials and that percentage is increasing.

TrainSmart's Open Enrollment Train-The-Trainer Is Coming To A City Near You! In 2013 we will be offering both 2-Day & 3-Day Train-The-Trainer Programs Throught The U.S.

TTT 2-Day Schedule For 2013 Download Now

TTT 3-Day Schedule For 2013 Download Now

3-Day Train-The-Trainer (April 2013)

Location	Worskhop	Date	Price	Sign Up
Chicago, IL	3-Day Train-The-Trainer	4/2 - 4/4	$1595	800-807-8030
San Diego, CA	3-Day Train-The-Trainer	4/24 - 4/26	$1595	800-807-8030
Lionville, PA	3-Day Train-The-Trainer	4/17 - 4/19	$1595	800-807-8030
San Francisco, CA	3-Day Train-The-Trainer	4/3 - 4/5	$1595	800-807-8030
Los Angeles, CA	3-Day Train-The-Trainer	4/10- 4/12	$1595	800-807-8030

2-Day Train-The-Trainer (April 2013)

Location	Worskhop	Date	Price	Sign Up
Chicago, IL	2-Day Train-The-Trainer	4/25 & 4/26	$1295	800-807-8030
Los Angeles, CA	2-Day Train-The-Trainer	4/6 & 4/7	$1295	800-807-8030
Irvine, CA	2-Day Train-The-Trainer	4/8 & 4/9	$1295	800-807-8030
San Diego, CA	2-Day Train-The-Trainer	4/13 & 4/14	$1295	800-807-8030
Philadelphia, PA	2-Day Train-The-Trainer	4/11 & 4/12	$1295	800-807-8030
San Francisco, CA	2-Day Train-The-Trainer	4/1 & 4/2	$1295	800-807-8030

3-Day Train-The-Trainer (May 2013)

Location	Worskhop	Date	Price	Sign Up
Chicago, IL	3-Day Train-The-Trainer	4/30 - 5/2	$1595	800-807-8030
San Diego, CA	3-Day Train-The-Trainer	5/ 8- 5/10	$1595	800-807-8030
Philadelphia, PA	3-Day Train-The-Trainer	5/ 22- 5/24	$1595	800-807-8030
Los Angeles, CA	3-Day Train-The-Trainer	5/ 15- 5/17	$1595	800-807-8030
Irvine, CA	3-Day Train-The-Trainer	5/22 - 5/24	$1595	800-807-8030

2-Day Train-The-Trainer (May 2013)

Location	Worskhop	Date	Price	Sign Up
Chicago, IL	2-Day Train-The-Trainer	5/16 & 5/17	$1295	800-807-8030
Los Angeles, CA	2-Day Train-The-Trainer	5/4 & 5/5	$1295	800-807-8030
Irvine, CA	2-Day Train-The-Trainer	5/6 & 5/7	$1295	800-807-8030
San Diego, CA	2-Day Train-The-Trainer	5/18 & 5/19	$1295	800-807-8030
Philadelphia, PA	2-Day Train-The-Trainer	5/9 & 5/10	$1295	800-807-8030
San Francisco, CA	2-Day Train-The-Trainer	5/1 & 5/2	$1295	800-807-8030

3-Day Train-The-Trainer (June 2013)

Location	Worskhop	Date	Price	Sign Up
Chicago, IL	3-Day Train-The-Trainer	6/ 3- 6/5	$1595	800-807-8030
San Diego, CA	3-Day Train-The-Trainer	6/25 - 6/27	$1595	800-807-8030
Philadelphia, PA	3-Day Train-The-Trainer	6/11 - 6/13	$1595	800-807-8030
San Francisco, CA	3-Day Train-The-Trainer	6/3 - 6/5	$1595	800-807-8030
Los Angeles, CA	3-Day Train-The-Trainer	6/11 - 6/13	$1595	800-807-8030
Irvine, CA	3-Day Train-The-Trainer	6/8 - 6/18	$1595	800-807-8030

2-Day Train-The-Trainer (June 2013)

Location	Worskhop	Date	Price	Sign Up
Chicago, IL	2-Day Train-The-Trainer	6/20 & 6/21	$1295	800-807-8030
Los Angeles, CA	2-Day Train-The-Trainer	6/1 & 6/2	$1295	800-807-8030
Irvine, CA	2-Day Train-The-Trainer	6/22 & 6/23	$1295	800-807-8030
San Diego, CA	2-Day Train-The-Trainer	6/6 & 6/7	$1295	800-807-8030
Philadelphia, PA	2-Day Train-The-Trainer	6/ 27& 6/28	$1295	800-807-8030
San Francisco, CA	2-Day Train-The-Trainer	6/8 & 6/9	$1295	800-807-8030

3-Day Train-The-Trainer (July 2013)

Location	Worskhop	Date	Price	Sign Up
Chicago, IL	3-Day Train-The-Trainer	7/8- 7/10	$1595	800-807-8030
San Diego, CA	3-Day Train-The-Trainer	7/15 - 7/17	$1595	800-807-8030
Philadelphia, PA	3-Day Train-The-Trainer	7/24 - 7/26	$1595	800-807-8030

2-Day Train-The-Trainer (July 2013)

Location	Worskhop	Date	Price	Sign Up
Chicago, IL	2-Day Train-The-Trainer	7/16 & 7/17	$1295	800-807-8030
Los Angeles, CA	2-Day Train-The-Trainer	7/ 27 & 7/28	$1295	800-807-8030
Irvine, CA	2-Day Train-The-Trainer	7/11 & 7/12	$1295	800-807-8030
San Diego, CA	2-Day Train-The-Trainer	7/13 & 7/14	$1295	800-807-8030
Philadelphia, PA	2-Day Train-The-Trainer	7/11 & 7/12	$1295	800-807-8030
San Francisco, CA	2-Day Train-The-Trainer	7/6 & 7/7	$1295	800-807-8030

3-Day Train-The-Trainer (August 2013)

Location	Worskhop	Date	Price	Sign Up
San Diego, CA	3-Day Train-The-Trainer	8/14 - 8/16	$1595	800-807-8030
Philadelphia, PA	3-Day Train-The-Trainer	8/ 7 - 8/9	$1595	800-807-8030
San Francisco, CA	3-Day Train-The-Trainer	8/ 7- 8/9	$1595	800-807-8030
Los Angeles, CA	3-Day Train-The-Trainer	8/ 21- 8/23	$1595	800-807-8030
Irvine, CA	3-Day Train-The-Trainer	8/28 - 8/30	$1595	800-807-8030

2-Day Train-The-Trainer (August 2013)

Location	Worskhop	Date	Price	Sign Up
Chicago, IL	2-Day Train-The-Trainer	8/17 - 8/18	$1295	800-807-8030
Los Angeles, CA	2-Day Train-The-Trainer	8/3 - 8/4	$1295	800-807-8030
Irvine, CA	2-Day Train-The-Trainer	8/5 - 8/6	$1295	800-807-8030
San Diego, CA	2-Day Train-The-Trainer	8/17 - 8/17	$1295	800-807-8030
Philadelphia, PA	2-Day Train-The-Trainer	8/22 - 8/23	$1295	800-807-8030
San Francisco, CA	2-Day Train-The-Trainer	8/1 - 8/2	$1295	800-807-8030

Please call 800-807-8030 for to sign-up for an upcoming train-the-trainer workshop or more information on upcoming train-the-trainer dates.