Operations Management Training

Effective Operations Management begins and ends with the customer. The modern view is that every member of the organization has customers at the next processing stage. This seminar focuses on continuous improvement issues, team issues, process issues, and data analysis.

The Problems

• Do your employees realize that they are “operations managers?”
• Are your employees aware of the “real” customer chain?

Our Solution To Learn...

• The planning and controlling issues of Operations Management
• The way to gather relevant data
• How to develop a plan

Course Outline

Overview of Operations Management

Design and Control for Customer Satisfaction

Managing Continuous and Repetitive Operations

Cost Analysis