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Supervisory Management Training Program
Objective
To identify, sharpen and practice the critical skills needed
for supervising an effective team.
Format
A series of 3 – 4 hour workshops designed to introduce
new skills and provide an assignment for skill application on
the job between each session.
Session 1:
- Pre-Work – Be prepared to discuss and work on a specific
issue (Discussion)
- Traits of an effective supervisor – Small group brainstorm
and discussion
- Stages of Team Development – Mini-lecturette and discussion
- Ground rules – Intro and setting ground rules for session
- Interactive Activity – Toxic Waste or Bridge & Tower
(building exercise)
- Active Listening and Feedback – Intro of model, exercises
and practice
- Assignment
Session 2:
- Review of Session 1
- Team Activity – Consensus Building/Survival Type -
- Problem Solving and Decision Making – Intro of models
and practice
- Communicating Respectfully (Conduct MBTI or review?) –
Instrument and discussion
- Handling Conflict – (Killmann Instrument) – Instrument
and discussion
- Assignment
Session 3:
- Setting goals, expectations and priorities – Tips for
goal setting and work agreements
- Coaching for better performance – Using coaching skills
for development
- Empowering others (includes delegating)
- Keeping stress in check
- Wrap-up
- Each session will be highly experiential and interactive.
Videos, case studies and role plays can be mixed and matched
to increase interest and retention.
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