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SMARTseries
The Smart Series is comprised of our most popular
career development training courses. The series focuses on individual
performance improvement addressing presentation skills, time management,
effective meetings and business writing.
Presentation Smart
Time Smart
Meeting Smart
Writing Smart
Presentation Smart -
Presentation Skills |
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This hands-on learning experience teaches presentation skills
which enables participants to put together a presentation from
start to finish. Participants will have an opportunity to practice
and receive feedback at the end of the session. In this course,
you will learn the following presentation skills.
- To identify objectives
- The importance of planning the structure of a presentation
- To create a dynamic opening
- To create visuals to compliment and clarify your message
- Some basics of PowerPoint to enhance your presentation
- How to communicate to different audience needs
- Techniques to reduce stress and fear of presenting
Time cannot be managed! However, we can manage ourselves and
our use of time more effectively. In this course, you will learn
the following time management skills.
How to assess current time management habits.
- The importance of setting goals and prioritizing
- More effective planning and scheduling techniques
- How to avoid or deal with common time stealers
- Tips and tricks to become better organized
- To create an action plan for changing poor time management
habits
Meetings take up to 70% of our work time! Are yours as productive
and efficient as they should be? This course provides you with
tools and techniques to maximize your meeting time. In this course,
you will learn how to plan effective meetings.
How to prepare for effective meetings:
- How to manage conflicts
- Tips to deal with challenges during meetings
- How to start and end effective meetings
- To identify when a meeting should be called and when it shouldn't
- Techniques to increase participation
Effective communication is the key to better customer service.
From improved grammar to clear writing to better proofreading,
this course teaches the basics of business writing. You will
learn how to create more effective letters, memos and email to
create a good impression and get the results you desire. In this
course, you will learn business writing techniques.
- The four most common grammar mistakes and how to spot and
correct them
- How to write high-impact letters and memos and get the results
you desire
- How to insure your business writing is "politically correct"
- How to smash your writer's block
- How to organize your business writing for better results
- The rules of netiquette to create better, shorter and more
effective emails
- How to write a proper letter or memo
- How to say "No" in your business writing with out hurting
feelings
- Tips on proofreading
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