Successful Negotiation TechniquesWorkshop
Class Length 1-2 Days
Prerequisites None
Overview
“Negotiation involves parties, who each have something that the other wants, reaching an agreement to exchange through a process of bargaining.” This program takes the basics of communication and builds on the process of knowing what you want and identifying how you will achieve that result.
The program includes information on devising a negotiation strategy, managing negotiation with difficult people, making appropriate concessions, what to do when a negotiation breaks down and six steps to follow consistent performance.
This course uses experiential exercises customized to the negotiation situations commonly experienced in an organization. The participants learn and then practice using principled negotiation while assessing
their negotiation approach.
The Problem
Do your employees need to negotiate on a regular basis, whether its with co-workers, managers, or customers?
Do you know how to get what you want, but still have both parties win?
Our Solution
To Learn...
- Τhe current comfort level when negotiating.
- Ηow to approach a negotiation and what they expect to accomplish.
- Τhe principled negotiation strategy developed at the Harvard Negotiation Project.
- Six specific negotiation steps and how each builds on ones natural communication skills.
- Τechniques for managing difficult people and stay focused on your goal in the negotiation.
- Ηow to use the steps and techniques in day-to-day situations.
Course Outline
- Devising A Negotiation Strategy
- Managing Negotiation With Difficult People
- Making Appropriate Concessions
- What To Do When A Negotiation Breaks Down
- Six Steps To Consistent Performance
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