Case Studies
(A new case study page will be here soon)
Training Needs Assessment & Needs Analysis
Conducted a training needs assessment, which resulted in the
design and development of a
new hire-training program for drivers and warehouse workers.
– food service
Conducted a training needs assessment to establish a strategic
training plan for the call center and technicians. - technology
Conducted a training needs assessment, which resulted in the
development of a three-year training plan for the IS training
organization. – pharmaceutical
Conducted a training
needs assessment to provide a strategic training report
that turned into the development of a strategic training plan.
- technology
Contact
Us For More Information
Technology
Implementation of new
laptop hardware and software to over 500 Merchant Sales
representatives, managers and directors. – financial
Created New
Hire training for all technology and software applications
for pharmaceutical sales reps – pharmaceutical
Delivered instructor-led
training to more than 8,000 participants for MS Office –various-
Contact
Us For More Information
Database Programming
Developed a database
system to track global resources for clinical operations
personnel for pharmaceutical clinical trials – pharmaceutical
Developed custom
CRM that tied in all aspects of the “back of the house”
operations and sales processes. –insurance-
Developed a lease
contract database and templates to manage leases. –Import/Export
Contact
Us For More Information
Performance Solutions
Provided time management
training sessions for a national convention reaching approximately
5,000 participants – retail
Delivered a program to improve
the working environment and create better working relationships
– pharmaceutical
Delivered customized customer
service training, which assisted the client in making a
switch from product selling to consultative selling –
healthcare
Contact
Us For More Information
Train-the-trainer
Developed a train-the-trainer
for a bank’s new multi-branch distance learning program
- banking
Implementation of decision
processing software - pharmaceutical
Implementation of Documentum
Workspace and WebClient software – pharmaceutical
Implementation of PeopleSoft
Upgrade - manufacturing
Implementation of proprietary
software - various
Contact
Us For More Information
Instructional Design
Developed system, reference and training documentation for
a data-warehousing project. - manufacturing
Developed and delivered SOP, Protocols and Procedures to accomplish
FDA requirements - pharmaceutical
Developed and delivered custom documentation tools for CoreDossier
and System Administration for enterprise solutions – pharmaceutical
Developed customized training materials and train-the-trainer
for a nationwide customer service organization – financial
Developed new hire training documentation for Fortune 1000
companies – various
Contact
Us For More Information
Multimedia
Developed an e-learning project that was a full multimedia
simulation of a bank’s new consumer loan application.
– banking
Developed web-based training modules for MS Office advanced
skills– human resource management
Developed web-based training modules, which included assessments
for store operations personnel – retail drug chain
|
