Employee Performance Management
Employee performance appraisals help improve business results
through individual and team performance. Measuring employee,
team, department and even organizational performance can be a
daunting task. TrainSmart uses its performance management system
as a tool to build relationships between supervisors and employees.
TrainSmart designs a customized performance management system
that is unique to the organization's culture and needs.
There are three basic reasons for making an employee performance
appraisal. The first reason is to encourage good behavior or
to correct and discourage below standard performance. People
who perform expect a reward, even if it is only recognition.
Secondly is to satisfy employees' curiosity about how well they
are doing. Lastly, to provide a firm foundation for later judgments
that concern and employee's career.
Who should attend: Managers, supervisors and anyone who is responsible
for helping employees perform at their highest potential will
benefit from this training.
Performance Management Objectives:
- Understand the Performance Management Cycle
- Identify and clearly communicate goals and expectations
- Identify and resolve performance problems
- Understand the documentation requirements in the performance
management cycle.
- Know when to contact Human Resources and what data to provide
- Give a constructive and effective performance evaluation
Performance Management Outline:
Performance Management Defined
Setting Goals and Expectation: Identifying Goals and
Communication Goals
Identifying Performance Problems:
Coaching and Feedback: Communication Styles,
Forms of Coaching and Feedback, and Documentation
Counseling: When to provide counseling, Documentation
Performance Evaluations: Principles of Performance
Evaluations, Gathering Data, Documentation, Giving a Performance
Evaluation
Working With Human Resources:
Scenarios
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