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New Soft Skills Training Courses For 2008

Communicating Effectively

Participants learn that through adaptive behavior they can choose communication strategies that establish trust, minimize conflict, maximize cooperation, and create a positive work environment that increases productivity and enhances job satisfaction.

Writing For Management’s Eyes

Writing for Management’s Eyes focuses on the art and science of how to craft powerful
documents, to persuade and inform senior leaders, peers and employees.

Emotional Intelligence

This workshop is about being judged by a new yardstick; not just by how smart you are, or by your training and expertise, but also by how well you handle each other and yourselves. This yardstick is increasingly applied in choosing who will be hired and who will not, who will be let go and who retained, who passed over and who promoted.

Stress Management

Certain conditions of stress call forth intense reactions that give rise to marked changes in the attitudes and actions of normal personalities. What those conditions are and how people react to them is the theme of this course.

How to Treat People (HTTP)

More often than not, Information Technology managers or supervisors are chosen based on their technical prowess and not their ability to manage/lead others. How To Treat People (HTTP) steps them through the four critical areas that are fundamental to them becoming excellent managers of highperforming teams.

Managing Organizational Transition

This workshop uses William Bridges’ work on change and transition to help managers successfully help their teams move through the personal transition that is caused by organizational change.

Managing Virtual Teams

One of the biggest challenges facing managers currently is how to successfully manage a team that is geographically disperse and primarily meets virtually – via web cast or conference call.

Games People Play

One of the most challenging aspects of any working situation is how people deal with politics. Games People Play teaches you a method to be successful in almost any political environment without changing who you are or sacrificing your principles.

Removing Barriers to Peak Performance

To understand performance, you must grasp the behavior structures that underpin, support, and drive successful performance. When faced with a barrier, people move through four phases. This program explores the danger and opportunity associated with each phase, and defines methodologies for moving individuals and organizations through them effectively and efficiently.

Developing Training for SOPs

Upon completion of this course, participants will be able to assist a Standard Operating Procedure (SOP) Author to translate SOP content, through the use of efficient design methods, into clear, concise, and effective instructor-led training.

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