New Soft Skills Training Courses
Participants learn that through adaptive behavior they can choose communication strategies that establish trust, minimize conflict, maximize cooperation, and create a positive work environment that increases productivity and enhances job satisfaction.
This workshop is about being judged by a new yardstick; not just by how smart you are, or by your training and expertise, but also by how well you handle each other and yourselves. This yardstick is increasingly applied in choosing who will be hired and who will not, who will be let go and who retained, who passed over and who promoted.
Certain conditions of stress call forth intense reactions that give rise to marked changes in the attitudes and actions of normal personalities. What those conditions are and how people react to them is the theme of this course.
This workshop uses William Bridges’ work on change and transition to help managers successfully help their teams move through the personal transition that is caused by organizational change.
One of the biggest challenges facing managers currently is how to successfully manage a team that is geographically disperse and primarily meets virtually – via web cast or conference call.
To understand performance, you must grasp the behavior structures that underpin, support, and drive successful performance. When faced with a barrier, people move through four phases. This program explores the danger and opportunity associated with each phase, and defines methodologies for moving individuals and organizations through them effectively and efficiently.
Upon completion of this course, participants will be able to assist a Standard Operating Procedure (SOP) Author to translate SOP content, through the use of efficient design methods, into clear, concise, and effective instructor-led training.
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