This workshop tackles the tough stuff! It is about creating a
corporate culture that enables people to perform at their best.
Corporate culture can randomly evolve or your managers can create
and nurture one. They can only do that if they have the Emotional
Intelligence and leadership skills to do so.
Target Audience
The Problem
Our Solution
Course Outline
Customization
Target Audience
Managers, leaders and supervisors
The Problem
Difficulty getting management and employees to work together to create a more successful business
Challenges impacting your corporate culture
Lack of skills to help your organization transform to increase productivity and respond more quickly to market demands
Our Solution
To Learn to...
Acquire the skills to be an emotionally intelligent leader
Build trust through coaching and counseling skills
Diagnose performance problems, delegate and motivate
Develop leadership in yourself and others
Course Outline
Module 1: This module will start with an Emotional Intelligence Quotient Inventory. Participants will evaluate their competency in 15 areas of emotional intelligence including self-awareness, empathy, self-control and problem solving.
Module 2: This module will explain the coaching process framework. It will also define the roles and responsibilities of both the coach and coached. It will explain when to use each of the techniques of informing, guiding, collaborating and confirming.
Module 3: Utilizing a Performance Action planner, participants will learn to analyze employees for willingness and ability to perform a job. Next, they will practice techniques for improving and communicating about the performance. They will also examine the use of effective delegation techniques for employee development.
Module 4: This module will examine the many dimensions of leadership and participants will assess and discuss their beliefs and style of leadership. The workshop will end
with goal setting and action plans.
Customization
Need a custom training solution to meet your unique needs or internal process? Contact us 800-807-8030 to arrange a tailored class to meet your needs.
