More often than not, Information Technology managers or supervisors are chosen based on their
technical prowess and not their ability to manage/lead others. How To Treat People (HTTP) steps them through the four critical areas that are fundamental to them becoming excellent managers of highperforming teams.
The Problem
Managers not clear on the fundamentals of managing teams
Unmotivated or underperforming employees
Friction within the team or between teams
Managers taking on too much of the team’s work themselves
Lack of clear communication within the team or between team members
Poor relations on the team
Our Solution
To Learn...
The key fundamentals to management for any level manager/leader.
The critical factors to influential and constructive leadership communicaiton.
The team building cycle and the manager’s role in it.
The essentials to powerful employee development.
What is motivation and how to use it to recognize and increase the performance/productivity of employees and teams.
How to create an action plan to put the management fundamentals into practice.
Course Outline
Discussion – what makes a great leader?
Characteristics of Successful Leaders vs. Derailed Leaders
The Keys to Clarity – How do Successful Leadership/Management Communicate? The Fundamentals uncovered
The road to being the best – The essentials of how great managers develop their employees
From faltering to powerhouse – How the best managers implement Powerful Team Leadership and Team Development concepts
Getting the most out of each and every person on the team – What the most effective leaders know about motivation and how to use that to increase satisfaction and performance.
HTTP Personal File Transfer: Proven methods to put all the key learnings form HTTP into practice
Post-class professional coaching (optional) Participant Tools
