Microsoft Outlook 2003 - Intermediate

Class Length: 1 Day
Prerequisites Outlook 2003 Introduction or equivalent knowledge
Maximum Class Size: 10

Objectives

• Track work activities using the Outlook Journal
• Customize the calendar by setting various calendar options
• Modify message options
• Make folder information available to other Outlook users
• Assign and track tasks
• Customize the Outlook environment
• Sort, find and color-code items in your mailbox and calendar

Course Outline

• Tracking Work Activities Using the Journal: record a journal entry automatically, manually record a journal entry, modify a journal entry
  
• Setting Calendar Options: set work days and times, display other time zones, set free/busy options
  
• Setting Message Options: modify message settings, modify delivery options, modify message formats, notify others that you will be out of the office, create and modify a distribution list, insert a hyperlink
  
• Sharing Folder Information: specify folder permissions, access another user’s folder, delegate access to folders
  
• Managing Tasks: assign a task, reply to a task request, send a task update, track assigned tasks
  
• Customizing Outlook: customize the toolbar, create a new toolbar, customize the menu, create a folder home page
  
• Locating Outlook Items: sort messages using multiple criteria, find messages, find messages using multiple criteria, filter messages, organize messages, manage junk email