Case Study: Strategic Training Plan

Client

The IT training group of one of the largest research-based pharmaceutical and health care products companies in the world.

Situation

Present with a large number of needed projects, the client wanted to develop a viable three-year strategic training plan to address those projects in a productive, cost-effective manner.

Engagement

TrainSmart facilitated a one-day, strategic planning retreat with the IT training group staff. Central to the process was a graphic recorder, who graphically captured and recorded all ideas and suggestions on a wall covered with recording paper. At the conclusion of the day-long session, the IT training staff had identified twelve projects across the five major areas of:

• Globalization
• Technology
• Customer Needs
• Business Requirement
• Staff Communications

TrainSmart then organized all the data and information to produce a strategic training plan that organized and explained projects by:

• Year
• Project Description
• Individual Project Action Plans