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Emotional Intelligence
Overview
As Daniel Goleman states in Chapter One of his book, Working with Emotional Intelligence, “The rules for work are changing.” You are being judged by a new yardstick; not just by how smart you are, or by your training and expertise, but also by how well you handle each other and yourselves. This yardstick is increasingly applied in choosing who will be hired and who will not, who will be let go and who retained, who passed over and who promoted.
The days when intelligence was your ticket to success is gone. Current research shows that IQ along with skills and knowledge make up only 20% of what you need for success. Emotional Intelligence (also called Emotional Quotient) is the other 80%! This program comes in two flavors:
- "Emotions on the Move!," is developed around a formal EI Assessment that is completed, in advance, online. When necessary, mentoring is also a developmental option available from TrainSmart.
- " Emotional Intelligence," is a highly interactive program designed to develop EI thinking and skills within the individual.
The Problem
- Job knowledge is still perceived as the primary driver of success.
- Narcissistic behaviors are reducing productivity and performance.
- Emotions are not being leveraged to maximize effectiveness.
Our Solution
To Learn...
To understand the link between emotions and behavior, communication, and trust.
- To apply various approaches to understand yourself.
- To leverage emotions to make better decisions.
- How to respond appropriately in all situations.
Course Outline
- Emotional Intelligence Introduction
- The Need for “People Smart” Strategies
- Assess Your Emotional Intelligence
- Five Emotional Intelligence Skills
- Preparing to Improve Your Emotional Intelligence Skills
- Think Smart Strategies
- Think Smart Summary
- “Be Smart” Strategies
- Work Smart Strategies
- Bringing it Together
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