Training Needs Assessment: Self, Technical & Organizational
Looking for us to assist you with conducting a training
needs assessment?
At
the organizational level, TrainSmart uses needs assessments to
identify gaps in learning strategies and resources needed to build
an effective learning organization. The purpose of these needs
assessments is to align learning, to both the individual and organization,
with the business strategies of the organization.
A special type of needs assessment, the training
audit. A training audit provides organizations with
an overview of the effectiveness and efficiency of its training/learning
function. The purpose of the training audit is to identify the
strengths and weaknesses of the training/learning function in
terms of its current responsibilities and future commitments.
Since every organization is unique, each training audit is customized
to meet the specific learning needs and requirements of each situation.
At the conclusion of a training audit, the department will receive
a report card with detailed findings and recommendations.
Process of conducting a Needs Assessment
- Identify and make clear what the purpose of the needs assessment
really is
- Decide how the data will be collected
- Prepare a project plan
- Analyze the data collected
- Identify possible performance improvement solutions
Tools used when conducting a Needs Assessment
- Surveys
- Interviews
- Standards
- Analysis of statistics or records
- Suggestion Box
- Meetings, Reports and Newsletters
| Self-Assessments
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Technical Assessments
- Windows
- Microsoft Office
- Other Technical (Customized)
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Organizational Assessments
Example: Assessment Q & A for Supplier Diversity Training:
Q: How will the
assessment of the organization be performed?
A: The assessment will be comprised of a benchmark study of
comparable cities and their diversity efforts as well as a
survey of the attitudes of city employees regarding diversity.
Q: What assessment tool or tools will be
used?
A. Benchmarking study and a paper-based survey. (An electronic
survey will be conducted if feasible.)
Q: Will the assessment focus be on individual attitudes, organizational
strategies, outside perceptions, or a combination of these
elements?
A: The assessment effort will be primarily focused on organizational
strategies and individual attitudes of city employees. If desired,
individual attitude data can provide an overview profile of
employee attitudes citywide as well as by department.
What type
of report or plan will be developed by the Consultant based
on the assessment results?
The report will be descriptive. The plan will be a three to
five year strategic plan identifying and describing specific
projects to be initiated over that timeframe.
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