TrainSmart's Talent - Our Project Roles

Every project is unique!  Staffing must match the project!

TrainSmart partners with you to effectively blend your resources with ours based on needs and expectations without breaking your budget!  And, we can do it globally most of the time.

Listed below are the roles TrainSmart staffs with confidence! 

Project Management

Our experienced project management professionals can lead, or supplement leadership of, your performance improvement initiatives.  Many are Project Management Professional (PMP) certified. 

Activity focus:

• Determine staffing and resource requirements
• Estimate project work effort
• Develop and manage project work plans and schedules
• Establish and manage the project budget
• Manage day-to-day work efforts
• Mitigate issues to maintain the critical path

Organizational Development and Human Resources Functions

Each consultant has 10 to 15 years of hands-on experience.  Most hold advanced degrees or specialized training.

Activity focus:

• Organization design strategy
• Executive coaching
• Leadership and management development
• Competency modeling and assessment
• Succession planning
• Performance management system design and implementation
• Communication assessments and strategies
• Teambuilding – assessment and interpretation
• 360° assessments – custom and off-the-shelf
• Behavioral and personality – assessment and interpretation
• Facilitation
  

Change Management

Working hand-in-hand with senior level executives during the execution of comprehensive change strategies, our change consultants have gained in-valuable hands-on experience mapping and defining interventions - culture change, process redesign and/or technology implementations.

Activity focus:

• Strategy definition
• Sponsorship facilitation
• Communication assessment, planning, design, development, and deployment
• Organizational impact assessments
• Culture assessments
• Organizational alignment
• Alignment assessment and strategies

Instructional Designers

With a focus on getting the desired results and leveraging advanced degrees, the appropriate models – ADDIE or others,  and hands-on experience, our instructional design experts blend the appropriate delivery mediums to ensure that you achieve expected outcomes on time and within budget. 

Activity focus:

• Task, audience, and needs analysis
• Strategies and curriculums
• Blending – facilitated (ILT/WBT/coaching) or self-study (CBT, eLearning, paper-based)
• Templates and standards
• Objective based content and outcomes
• Evaluations (Levels 1 to 5)
• Storyboards
• Train-the-trainer (TTT)

Technical Writers

Following your Style Guides and Templates or ours we leverage state-of-art desktop publishing tools – FrameMaker, Publisher, PageMaker or Microsoft Word, to produce technically accurate, easy to use print-based or online communication solutions.

Activity focus:

• Procedures, documentation and online help systems
• Templates and standards for user support solutions
• Online help hierarchy/structure
• Instruction or procedures for software, consumer equipment, or computer hardware
• Simplify the complex
• Help systems – assemble, compile, and test
• Integrate help systems into learning management systems

eLearning Developers

Pick a tool!  We have developers capable of maximizing its functionality:

• Articulate
• Authorware
• Director
• DreamWeaver
• Flash
• Lectora
• TrainerSoft ]
• Captivate

Editors and Copywriters

These skilled individuals support large projects that engage multiple technical writers or instructional designers – yours, ours, or some combination – to ensure a consistent voice and correctly applied standards across deliverables.

Activity focus:

• Website content
• Apply or create writing standards and style guides
• Ensure adherence to third-party compliance requirements and standards

Instructors and Facilitators

Our global pool of knowledgeable people-wise professionals support deployment of any training project – your content or ours – or supplement your faculty.

Activity focus:

• Sales – basics, behavioral-based, relationship-based, district management, etc.
• Leadership – handling difficult people, leveraging behaviors,
• CRM – Siebel, Microsoft Dynamics, SalesForce.com
• General topics – time management, diversity, business writing, meetings, presentations, emotional intelligence, customer service, team-building, or over 100 other topics
• Effective presentations
• ERP Systems – SAP, PeopleSoft, Siebel, or Oracle
• Off-the-shelf – FranklinCovey, DDI, AchieveGlobal. Inscape Publishing, and others
  

Training Coordinators

Skilled in all aspects of training administration, our staff can support every aspect of a large-scale training rollout.

Activity focus:

• Setting training schedules
• Administration of your LMS (learning management system)
• Organizing class rosters
• Coordinating printing and distribution
• Scheduling instructors/facilitators
• Managing vendor relationships – classrooms and off-the-shelf materials
• Making travel arrangements
• Communicating course schedules